Legal

Right of Withdrawal

For consumers (FAGG) · Effective 26 August 2026

Withdrawal instruction

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us — JadeMind GmbH, Keutschacherstrasse 116, 9220 Velden am Wörthersee, Austria, hello@flexyield.io — of your decision to withdraw from this contract by an unequivocal statement (e.g. an e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day we are informed of your withdrawal, using the same means of payment you used, free of charge to you. On the free tier, where your data rather than money is the counter-performance, withdrawal ends the contract and we erase your personal data as described in the privacy policy.

Early performance. The Service is a digital service, not digital content on a carrier: if you requested at checkout that the service begin during the withdrawal period, you pay us a proportionate amount for the service provided until you informed us of the withdrawal — for a subscription the used part of the period, for a prepaid pack the units already used at the pack's price per unit. Expiry: the right of withdrawal ends early once the service has been fully performed with your prior express request and acknowledgment — for a prepaid pack, once its units are fully used (§ 18 Abs 1 Z 1 FAGG). You give this request and acknowledgment at checkout.

Model withdrawal form

Complete and return only if you wish to withdraw from the contract.

To JadeMind GmbH, Keutschacherstrasse 116, 9220 Velden am Wörthersee, Austria, hello@flexyield.io:

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service: FlexYield subscription (plan: ______).
Ordered on (*)/received on (*): ______
Name of the consumer(s): ______
Address of the consumer(s): ______
Signature (only if this form is notified on paper): ______
Date: ______
(*) Delete as appropriate.